HBC Solicitors Ltd is a limited company registered in England and Wales under 11084332 and is authorised and regulated by the Solicitors Regulation Authority under 644920. A list of its directors and partners is available at its registered office at HBC Solicitors Ltd, 16 Berkeley Street, London W1J 8DZ; reference to a partner is to a director or to an employee or consultant with equivalent standing and qualification employed or engaged by HBC Solicitors Ltd. All references on this site to HBC Solicitors are referring to HBC Solicitors Ltd.

Our correspondent firm, HBC Avocats, is a separate French law firm regulated by the Paris Bar.

This website is operated by HBC Solicitors Ltd, a law firm based at 16 Berkeley Street, London W1J 8DZ, United Kingdom.

Contact: contact@hbc-solicitors.comor +44 (0) 203 880 2557

The material contained on this website contains general information only and does not constitute legal or other professional advice.

Complaints

We are confident that we will provide you with a high quality service but should you have any queries or concerns regarding our service or invoice, please contact the partner identified in your engagement letter immediately. If you would prefer to speak to a partner who is not involved in the matter, you may contact Kara Irwin. Our complaints procedure is provided upon request.

We have eight weeks to consider and resolve your complaint. If we have not resolved your complaint within this time, you may be eligible to bring the complaint to the Legal Ombudsman via enquiries@legalombudsman.org.uk, their website at www.legalombudsman.org.uk, or PO Box 6806, Wolverhampton, WV1 9WJ. Normally, you will need to bring a complaint to the Legal Ombudsman within 6 months of receiving a final written response from us about your complaint or within 6 years of the act or omission about which you are complaining occurring or 3 years from when you should have known about it. The Legal Ombudsman will not accept complaints where the date of act/omission was before 6th October 2010. 

You may also contact the Solicitors Regulation Authority if you are concerned about our conduct.

You have the right to complain about your bill in accordance with our complaints procedure. You have to right to challenge the bill by applying to court for an assessment under Part III of the Solicitors’ Act 1974. If you apply for an assessment, the Legal Ombudsman may not deal with your complaint.

If all or part of our bill remains unpaid, we may be entitled to charge interest.

Fees

We tailor our method of calculating fees to best meet our clients’ needs. Fees are usually calculated by either hourly rates charged in units of 6 minutes to the nearest unit; or on a fixed fee basis; or by combination of hourly rates and fixed fees.

Fees are based on the amount of time taken to complete the work required, the expertise required to complete the work, and any complexity or unique aspect of your matter. Unless we have agreed a fixed fee in advance of undertaking the work the hourly basis of charging applies. If any fixed fee work runs outside the scope of the work referred to in the particular fixed fee arrangement we will notify you and discuss. An estimate of costs is not a fixed fee and the hourly basis does apply when an estimate has been given.

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Credits:
This website was created by Keacrea web agency.
Photos : Pixabay, Fotolia, Iris Thorsteinsdottir